Frequently asked questions
VoIP (Voice over Internet Protocol) allows businesses to make and receive phone calls over the internet instead of traditional phone lines. AIS VoIP delivers crystal-clear call quality with advanced features through a secure, cloud-based phone system.
AIS VoIP combines enterprise-grade reliability with local support in Buffalo and Western New York. Our solutions are scalable, cost-effective, and fully managed—so you get modern communication without the complexity.
AIS VoIP includes auto-attendants, call forwarding, voicemail-to-email, call recording, mobile and desktop apps, video calling, and advanced call routing—designed to support today’s hybrid and remote work environments.
VoIP eliminates the need for expensive phone lines and long-distance charges. With AIS VoIP, businesses typically see lower monthly costs, predictable pricing, and reduced maintenance expenses.
Yes. AIS VoIP uses encrypted communications, network monitoring, and built-in security controls to protect your calls and data from unauthorized access and service disruptions.
Absolutely. AIS VoIP allows employees to make and receive business calls from anywhere using mobile devices, laptops, or desk phones—while maintaining a professional business presence.
In most cases, yes. AIS Buffalo will evaluate your network to ensure it can support VoIP call quality and reliability. If upgrades are needed, we’ll recommend the best solution.
Yes. At AIS, we handle the entire number porting process to ensure a smooth transition with minimal downtime, so you can keep your existing business phone numbers.
Yes. AIS VoIP is highly scalable, making it easy to add or remove users, extensions, and locations as your business evolves—without expensive hardware changes.
AIS VoIP includes business continuity features such as call forwarding to mobile devices, failover routing, and voicemail access to ensure your business stays reachable.
Yes. As a Buffalo-based provider, AIS Buffalo offers fast, responsive local support—both remote and on-site—when you need help.
Getting started is easy. Contact AIS Buffalo for a free VoIP consultation, and we’ll design a phone system tailored to your business communication needs.
VoIP is ideal for small to mid-sized businesses, multi-location companies, healthcare practices, professional services, and organizations with remote or mobile teams.
Unlike traditional phone systems, AIS VoIP is cloud-based, flexible, and feature-rich. You get advanced communication tools, easier management, and lower costs without on-premise PBX hardware.
Yes. AIS VoIP can integrate with CRM systems, Microsoft Teams, and other business applications to streamline workflows and improve productivity.